Welcome to Minerwinners Powering the Future of Crypto Mining
faq
Frequently Asked Questions (FAQ) – Minerwinners
“Buy with confidence! Our expert team is on standby to help you set up, optimize, and maximize your mining profits.”
We specialize in high-performance ASIC miners for Bitcoin, Litecoin, and other cryptocurrencies, including:
Bitcoin Miners: ANTMINER S21, S19 XP Hyd., Whatsminer M50/M60
Litecoin/Scrypt Miners: ANTMINER L9, Goldshell SC6
Hydro/Air-Cooling Options: Customizable solutions for efficiency
All hardware is sourced directly from manufacturers (BITMAIN, MicroBT) and tested for quality.
Browse our online store.
Select your miner(s) and add to cart.
Checkout using:
Credit/debit card (secure processing via Stripe/PayPal)
Bank transfer
Cryptocurrency (BTC, ETH, USDT)
Confirm your shipping details.
Receive an order confirmation via email.
Need bulk pricing? Contact sales@minerwinners.com.
Standard Shipping: 5–10 business days (U.S.), 7–14 days (international).
Express Shipping: 3–5 business days (additional fee).
Tracking: Provided via email once shipped.
Note: Customs fees (if applicable) are the buyer’s responsibility.
Warranty: All miners include a 6–12 month manufacturer warranty (varies by model).
Returns: Accepted within 14 days for unopened/defective items (15% restocking fee may apply).
Support: Email support@minerwinners.com for claims.
We provide:
✔ Step-by-step setup guides (PDF/video tutorials).
✔ 24/7 technical support (phone/email).
✔ Recommended mining pools/configurations.
Pro Tip: Join our Minerwinners Discord for community help!
Credit/Debit Cards (Visa, Mastercard, Amex)
Bank Transfers (Wire, ACH)
Cryptocurrency (BTC, ETH, USDT)
All transactions are encrypted for security.
Yes! We offer hosting solutions in partnership with U.S.-based farms:
Cost: 0.08–0.12 per kWh (varies by location).
Services: 24/7 monitoring, maintenance, and optimized cooling.
Learn More: Hosting Plans
Phone: +1 (412) 550-1313 (Mon–Fri, 9 AM–5 PM PST)
Email: support@minerwinners.com (24/7)
Live Chat: Available on our website
For urgent issues, include your order number for faster resolution.
We provide multiple tools to help estimate your earnings:
Minerwinners Profitability Calculator [insert link] – input your miner model, electricity cost, and pool fees
Real-time metrics including:
Current network difficulty
Bitcoin/Litecoin price
Power consumption costs
Sample Calculation (for S21 Hyd.):
Hashrate: 319TH/s
Power: 15.0J/TH
Electricity Cost: 0.10/kWh=Estimateddailyprofit:[X]
Note: Profitability fluctuates with crypto prices and network difficulty. We recommend conservative estimates.
Hydro-Cooled (e.g., S21 XP Hyd.)
✔ 20-30% more energy efficient
✔ Operates 50% quieter
✔ Longer hardware lifespan (lower thermal stress)
✔ Better for large-scale farms
✗ Higher upfront cost
Air-Cooled (e.g., S21 XP)
✔ Lower purchase price
✔ Simpler maintenance
✔ Better for home/mini operations
✗ Louder operation
✗ Higher energy costs long-term
Pro Tip: Our team can help you choose based on your operation size and budget – contact sales@minerwinners.com
Yes! We provide customized pricing for wholesale/bulk purchases:
✅ Discount Tiers:
5–10 units: 5% off
11–50 units: 8% off
50+ units: Negotiable (up to 15% off)
✅ Added Perks:Free expedited shipping (orders over $50K)
Dedicated account manager
Flexible payment terms (crypto/wire)
Contact sales@minerwinners.com with your requirements for a tailored quote.
We accept returns under these conditions:
🔄 Eligibility:
Unopened/new items: 14-day return window
Defective items: 30-day replacement guarantee
Proof of defect required (video/photos)
⚠ Non-Returnable Items:
Used/installed miners
Custom-configured orders
💰 Refund Process:
Email returns@minerwinners.com with:
Order number
Reason for return
Evidence (if defective)
We’ll approve and provide a prepaid shipping label (U.S.) or instructions (international).
Refund issued within 5 business days after inspection.
Note: Restocking fee (15%) applies for non-defective returns.
